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Could Your Car Finance Agreement Have Included an Unfair Commission?

If you took out car finance using PCP, HP or another motor finance agreement, you may be able to check whether your agreement was affected by undisclosed commission arrangements. Free, no-obligation eligibility check.

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⚠ Important Regulatory Update

The FCA Motor Finance Consumer Redress Scheme was introduced in March 2026, but parts of the scheme are currently suspended pending Upper Tribunal proceedings. The regulatory and legal position may change. Information on this website is general information and does not constitute legal or financial advice.

Who May Wish to Check?

You may wish to check your potential eligibility if:

Please note: Not everyone will be eligible. Eligibility depends on the specific circumstances of your finance agreement. Completing our form does not guarantee that you have a claim or that compensation will be paid.

Car Finance Eligibility Checker

Answer a few quick questions to see if you may wish to have your agreement reviewed

Question 1 of 6

Was the vehicle purchased using PCP, Hire Purchase or another finance agreement?

Please select an answer to continue.

Was the finance agreement taken out between April 2007 and November 2024?

Please select an answer to continue.

Was the finance arranged through a car dealer or broker?

Please select an answer to continue.

Do you know the name of the finance provider?

Optional — skip if you are not sure

Do you still own the vehicle?

Please select an answer to continue.

Your Contact Details

Enter your details so we can review your enquiry.

Please enter your full name.
Please enter your phone number.
Please enter a valid email address.
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You may be eligible

Based on your answers, you may be eligible to have your motor finance agreement reviewed. This is only an initial eligibility assessment and does not guarantee compensation or that you have a valid claim.

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We need more information

We need some additional information before your potential enquiry can be assessed. Submit your details and our team will review your enquiry.

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You may be unlikely to qualify

Based on the information provided, you may be unlikely to qualify. However, you can still submit your details if you would like your agreement to be reviewed.

Millions

Agreements Potentially Affected

2007–2024

Relevant Time Period

0%

Upfront Fees to Check

Free

Eligibility Assessment

Motor Finance Claims

Helping UK consumers understand whether their car finance agreement may have been affected by commission arrangements

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What is Motor Finance Commission?

When you took out car finance, the dealer or broker may have received a commission from the lender. In many cases, this commission was linked to the interest rate you were charged — the higher the rate, the more commission the dealer earned. If this was not clearly explained to you, it may have affected the fairness of your agreement.

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What is a Discretionary Commission Arrangement?

A Discretionary Commission Arrangement (DCA) is where a dealer or broker had the ability to adjust the interest rate on your finance agreement, with their commission increasing as the rate went up. The FCA banned this practice in January 2021, but many historic agreements may have been affected.

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Why Can Commission Disclosure Matter?

If you were not told that the dealer or broker would receive a commission, and especially if that commission was linked to your interest rate, you may not have been able to make a fully informed decision about your finance agreement. This could mean the relationship was unfair.

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The FCA Motor Finance Consumer Redress Scheme

Following the Supreme Court judgment in Johnson v FirstRand Bank in August 2025, the Financial Conduct Authority (FCA) introduced the Motor Finance Consumer Redress Scheme in March 2026 to address potentially unfair relationships in historic motor finance agreements.

However, parts of the scheme have been suspended by the Upper Tribunal pending the outcome of legal challenges. As a result:

The regulatory and legal position may change as the Upper Tribunal proceedings continue. We will keep you informed of any relevant updates.

How It Works

A simple process to help you understand whether your agreement may be affected

1

Complete Eligibility Check

Fill in our quick form with your contact details and information about your finance agreement. It takes just a few minutes.

2

We Review the Information

Our team reviews your enquiry and the details you have provided about your finance agreement and circumstances.

3

Agreement Details Identified

Where possible, we identify relevant information about your finance agreement and lender to assess the potential next steps.

4

Informed About Possible Next Steps

We contact you to explain what we have found and what options may be available to you. No outcome is guaranteed.

Check Your Eligibility

Complete the form below and we will review your enquiry

Your data is secure. We never share your information with third parties without your consent.

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Frequently Asked Questions

Answers to common questions about motor finance claims

A motor finance commission claim relates to situations where a car dealer or broker received a commission from a lender when arranging your finance, but this was not properly disclosed to you. If the commission was linked to the interest rate you paid — meaning the dealer could earn more by charging you a higher rate — this may have created an unfair relationship. We help consumers understand whether their agreement may have been affected.
You may be affected if you took out a car finance agreement (such as PCP, HP or Conditional Sale) through a dealer or broker between approximately 2007 and 2024, and you were not clearly told about any commission the dealer would receive. This includes people who no longer own the vehicle or no longer have their paperwork. Not everyone will be eligible — it depends on the specific circumstances of your agreement.
The most commonly affected types of finance include Personal Contract Purchase (PCP), Hire Purchase (HP), and Conditional Sale agreements. Personal loans taken out specifically to purchase a vehicle may also be relevant in some circumstances. If you are unsure what type of finance you had, you can still complete our form and we will help you identify it.
A Discretionary Commission Arrangement (DCA) is where a dealer or broker had discretion to set your interest rate within a range, with their own commission increasing as the rate went up. This created a potential conflict of interest, as the dealer could benefit from charging you more. The FCA banned DCAs in January 2021, but many historic agreements entered into before that date may have been affected.
Not owning the vehicle anymore does not necessarily prevent you from checking whether your agreement was affected. The key issue is the fairness of the finance agreement itself, not whether you still have the car. We encourage you to complete our form even if the vehicle has been sold, returned, or the agreement has ended.
You do not need to have your original paperwork to check your potential eligibility. We may be able to help identify your agreement using other details, such as the vehicle registration, the approximate date, the lender’s name, or the dealership. Provide as much information as you can remember.
If you cannot remember the name of your finance provider, we may still be able to help. Details such as the dealership where you bought the car, the vehicle registration, and the approximate date of the agreement can help us identify the lender. Complete the form with whatever information you have.
Yes. If you have had multiple car finance agreements that may have been affected, you can submit a separate enquiry for each one, or include details of multiple agreements in your message. Each agreement is assessed individually based on its own circumstances.
No. Checking your initial eligibility with ClaimCraft is completely free and there is no obligation to continue with any claim. If you decide to proceed and we are able to assist you, any fees will be explained clearly before you commit to anything.
No. Completing our form does not guarantee that you have a claim or that you will receive compensation. We will review your information and contact you to explain whether your circumstances may be relevant and what steps, if any, might be appropriate. Eligibility depends on the specific details of your finance agreement and the current regulatory framework.
We aim to review new enquiries as quickly as possible and will contact you using the details you have provided. The time required for any subsequent steps will depend on the circumstances, the lender involved, and the current regulatory position.
The FCA introduced the Motor Finance Consumer Redress Scheme in March 2026 following the Supreme Court judgment in Johnson v FirstRand Bank. However, parts of the scheme have been suspended by the Upper Tribunal pending the outcome of legal challenges. As a result, firms are not currently required to calculate or pay compensation under the original timetable. If the scheme proceeds after the legal challenges, payments are expected to begin in 2027 at the earliest. The FCA has also told firms to prepare for a possible “no scheme” scenario. The regulatory position may change, and we will keep our customers informed of any relevant developments.

Contact Us

Get in touch with our team

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Email

info@claimcraft.co.uk

We aim to respond within 24 hours

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Phone

07344 537884

Available during business hours

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WhatsApp

07344 537884

Message us anytime

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